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BESPOKE

At Benney, we have a long tradition of producing unique works of both jewellery and silverware for our clients. Over the last six decades, we have crafted over 100 commissions for The Royal Family, designs for locations such as St Paul’s Cathedral, and bespoke jewellery for those wanting to bring their personality into their collections. Continue reading to learn more about the process and how to begin your own commission journey.

The Process

1

Initial Enquiry

You’re now in a position where you have decided that you would like to discuss an idea you have for a piece of unique jewellery or for some personalised silverware.

Next, you can contact us directly to arrange a first discussion, during which we will talk through potential designs and options.

4

Manufacturing

Our craftsmen will now begin making your piece. The time required for the manufacturing process will depend on the complexity of your design.

1-3 months for gold or silver pieces with simple stone settings or a single enamel colour.

3-6 months for complex pieces with intricate engraving or multi-coloured enamel work.

6 months+ for large silverware designs that require multiple stages of manufacturing, including heavy soldering, gilding and challenging polishing.​

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2

First Design

Every stage of the commission process is bespoke, and at this point we will provide you with some initial drawings to help bring your idea to life.

We will now visually iterate on the concept together during an ongoing collaboration.​

5

Delivery

As we near the completion of your commission, we will contact you to arrange a delivery date. When possible, we prefer to hand deliver our bespoke work, however, we are also able to ship by fully insured post if that is your preference. For buyers outside the UK, we will fulfil orders via Express DHL shipping with taxes already covered.

3

Concept Confirmed

Once you are happy with the design, we will create a detailed 3D render so that you are able to understand the shape and depth of the object.

After any final adjustments have been confirmed, we will confirm the design, provide a final quote, and move on to manufacturing. 

6

Care

We offer a complimentary lifetime repair and maintenance service for all our bespoke pieces. In the rare instance where there is an issue with your purchase, or if you would simply like us to assist with cleaning or polishing, you are able to contact us directly to arrange both collection and redelivery.

How to Enquire

Please fill in the form below to get in contact regarding bespoke creations. We will get back to you within 24 hours

Contact House of Benney

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Frequently Asked Questions

How long does the bespoke process take? The timeframe for creating custom pieces varies depending on the nature of the design. Please see rough estimates below. 1-3 months for gold or silver pieces with simple stone settings or a single enamel colour. 3-6 months for complex pieces with intricate engraving or multi-coloured enamel work. 6 months+ for large silverware designs that require multiple stages of manufacturing, including heavy soldering, gilding and challenging polishing. In the instance where you need something faster than the estimates above, please let us know in your contact message and we will discuss a solution.

Do you have a minimum spend? Yes, due to the time needed to create custom designs, we have a minimum spend of £1000 for bespoke pieces.

Do I need to book an appointment? If you prefer, we do not have to have a meeting in-person. Instead, we can communicate about the design over email or on the phone.

Do you have pieces I can order today? Yes, please visit the shop section of our website to view the ready-to-order range.

Are the pieces in your standard range customisable? Yes, many of the pieces we display on the website can be customised. For example, anything with enamel can be made in a wide range of colours and combinations. Additionally, alternative metals can be used for every item in the collection.

Where is your jewellery made? As with our standard range, every piece of jewellery or silverware produced by Benney is exclusively designed and made in the UK.

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